With
the advent of online travel software and booking engines some years
ago, many feared that was the end of the creed called travel agents.
They’d soon become a part of history, many predicted. Years have
passed since these pessimistic predictions, but still many travelers
rely on their travel agents to give the best experience of business
and leisure travel.
Travel
technology companies have really made that difference and stood
firmly with their clients, travel agents – agencies and management
companies. The best in class travel agency software and travel CRM
have ensured that travelers get the best. That’s why in contrast to
the fears that travel agents would be an extinct species, travel
agents are still here and have boosted their business utilizing the
online travel software and reservation tools! Moreover, unlike the
gigantic travel booking sites out there, the travel agent gives the
customer a human touch to the travel bookings. The agent gives you a
sense of guardianship and reliability during your travel to far-off
places. By logging on to the travel agent’s website, the traveler
gets a touch intimacy in the human-to-computer interaction. All the
information on hotels, flights, etc are instantly available on the
net, but it can’t give the security of human guidance provided by
the travel agent. With the top travel crm systems, travel technology
companies have made sure that travel agencies are offering the best
to their clients.
When
a travel agent begins to do business online too, he can give a
comprehensive experience to the customer: human care plus rapid and
efficient service. The agent’s personal influence can help the
traveler a lot at many places during the travel.
Travel
websites favors the lower and middle end of the market and give only
a little space to the luxury segment. Online ratings in the websites
may not be correct. Experienced travel agent equipped with his own
travel portal can guide you in your travel a lot and cater to your
preferences. Only a travel agent can give the traveler personalized
service.
When
you go to a far off place, you browse the net to gather all the
information about hotels, food of our choice, sightseeing etc. But
when you reach there, we are shocked to find some information was
terribly wrong or misleading. You are shocked to realize some reviews
you read were manipulated, some good restaurants are not in the
Google or hidden so deep in the Internet. We discover many surprises
there not mentioned in the Internet. If you had consulted a travel
agent familiar with that place, he could have guided you better.
A
travel agent with his own travel software system and website in
place, can give you a collaborative, personalized and flexible travel
experience. He can help you to choose the best place to go during
your next vacation lest you will be misled by all the hype in the
net. If you are a regular customer of him, he can prescribe the place
perfectly suited to you. The travel agent’s years-long experience
will be of great help to you. He can provide you many subtleties to
you which you’ll cherish forever.
Regarding
Author:
Author
is a senior business analyst and an expert in travel
portal development
and marketing strategy implementation.
Resources:
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