PROVAB
TECHNOSOFT (http://www.provab.com/)
is an award winning travel
technology company, delivering best in class online travel
software and CRS systems to global clients.
Global
travel technology company Sabre is developing travel services that
work across a number of wearable devices including smartwatches and
Google Glass.
TripCase,
Sabre’s leading travel itinerary management app, is the first
travel app of its kind to integrate with the highly-anticipated
Samsung Gear S smartwatch.
The
integration allows the traveller to click the notification on the
watch to open the TripCase app to the relevant place on the mobile
device, and will include a click-to-call feature next month. In
addition, consumers using Android Wear devices and the Pebble and
Pebble Steel watches can receive TripCase travel notifications
directly to their wearable devices.
TripCase
users wearing these smart devices will receive real-time flight
alerts, gate changes and other travel information conveniently on
their wrists at a time when minute counts. This initial integration
lays the ground work for more advanced TripCase services to be
accessible on wearable technology in the future. TripCase is on pace
to manage more than 25 million trips in 2014.
“As
the adoption of wearable technology grows, we want to ensure that the
travel industry is ready to leverage this technology and serve
travellers on the device they prefer,” said John Samuel, senior
vice president of Sabre Traveller Solutions. “Wearable technology
is fast becoming a prominent means of customer notification and
communication. We’re looking to take it even further – from a
one-way means of communication to an interactive, on-the-go service
experience,” said Samuel.
Researchers
expect a large proportion of the population to embrace wearable
computing in the near future as evidenced by the adoption trajectory
of other technology advances like the smart phone and tablets.
Juniper Research forecasts that worldwide spending on wearable
technology will hit £870 million this year and will reach £12
billion by 2018. Further, wearable computing is already expanding
beyond the early adopters and quickly becoming more mainstream,
according to International Data Corporation (IDC). The research firm
estimates that more than 19 million wearable computing devices will
be sold in 2014, and forecasts the global market to reach 111.9
million units in 2018.
Sabre’s
Google Glass prototype flight finder app was the company’s first
foray into testing wearable devices and operates by finding flights
based on a user’s simple voice command,: “Ok Glass, Find a Flight
from London Heathrow to Miami in June.”
“Wearable
technologies – such as smartwatches and heads-up devices like
Google Glass – will forever change the way consumers experience
travel – from shopping via virtual reality to voice command
recommendation,” continued Samuel. “Creating these full service
experiences require not just smart devices but also more precise
location services and smart recommendation services.”
Sabre
Labs, the technology incubator and research lab at Sabre, continues
to explore the application of geo-location technologies and their
application to wearable devices in the travel experience.
Understanding a traveller’s precise indoor location and developing
services that use that context to share information and interactions
on wearables will be a critical piece in creating a more intuitive
experience for travellers.
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Regarding
Author:
Author
is a senior business analyst and an expert in travel
portal development and marketing strategy
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