Being
into the travel business, you might be thinking of innovative
strategies to enhance your business growth and provide maximum
exposure to your organization. As a tour
operator and travel agency, a significant amount of
your resource, which could be concluded in the form of time and
money, is invested towards the sole purpose of advertising. This is a
very well planned strategy as growing your business and bringing in
enhancement in the revenue is not possible without a well-architect
and well-implemented marketing strategy.
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Advertising
has always been given an eminent position, be it at present day
business or the organizations that had conducted business in the past
or the one who will be doing so in the future. It is the well planned
advertisement of the products that has helped in their introduction
to us and we in turn purchasing them as a consumer. Advertisement has
acted as the backbone of every industry, be it the most famous brand
of car BMW, be it the fashion brand Allen Solly or one of the famous
brands in the hospitality industry “The Marriott group of
hotels”.
One
of the eminent changes that we have experienced to be a part of the
advertisement industry is the impact of social media and the impact
that they has on transforming the whole idea of advertising. The
present time advertisement provides more emphasis on customer
engagement and building the very important element of “TRUST”
among the customer.
Building trust among the customer has been never being such an
eminent part of advertisement as it is now. Success of online
travel software
totally depends on that.
There
has been a sudden shift in what we call as focus of advertisement. At
present the focus of every advertisement strategy that we formulate
is based on building brand loyalty rather than building a brand
image, which has been the sole focus of the process earlier. The task
of building brand loyalty is much more challenging and failure to
conduct a healthy dialogue with the customer may lead to loosing the
business. This is the main reason behind majority of the companies at
present outsourcing their advertisement segment to specialized social
media marketing agencies.
Will
it surprise you, if we say that there is a way to achieve the above
mentioned goal of advertisement that is much easier, cheaper and at
the same time consumes less time. This is a process that requires
minimal effort on your part and if executed accurately has the
capability of enhancing your online booking sale. PROVAB TECHNOSOFT
has come up with a new idea called “Customer
Review Module for Travel Software”. This is nothing
but the travel product review, displayed on the travel portal or the
travel agency web-page. By implementing this method of advertisement
using the social media, we are not asking you to abandon the other
strategies that you had been using for advertising your product.
Customer review is a more conventional form of advertising, that has
been often overlooked and under-rated when it comes to a way of
generating social buzz for your travel business.
“What
will happen if you allow your customers to post reviews about your
travel business”? have this question ever invaded your mind. It
is about letting your customer share their experience with your
travel system and rate your service in an open manner. This is a way
to let your customer know that their experience and satisfaction
matters to you. It is about letting your customers and prospective
customers know that you have architect your travel business to
provide them with the best service and is in the process of
constantly improving the service through customer feedback.
Benefits
Associated with the Process
Increased
Credibility
When
customers get the opportunity to read the reviews about your service,
it acts in a positive manner for your credibility. Your travel
product takes the form of real people story from just being a
collection of photographs, description and numbers. It is the real
time experience that you customers have, described in their own
words.
A
Boost for your Online Booking Sale
As
per the survey conducted on including Customer Review as a part of
advertisement strategy, it has been revealed that there has been a
dramatic increase in the online sales. One more aspect that was
revealed is the implementation of this strategy by majority of the
renowned online retailer. There is a science that could be related to
the strategy and if you have not thought about it, then please think
as this could be literally termed as free money.
Collateral
Advertisement
Collateral
advertisement is a real term that is present in the advertisement
world. Here I am using the term with a little twist. The great part
about customer review is generation of advertisement without focusing
on your effort put forward towards the element of advertisement. This
provides you with the opportunity to focus on the business aspect
that is really required, which according to me is excellent service.
Providing excellent service which in turn becomes the reason for
generating positive customer review which is away to take your
business towards the path of growth.
We
would also like to mention that our travel
technology product is not only about support our
client's operational requirement, but in a way is the process for
simplifying the customer engagement and feedback process. We are the
provider of top-notch customer review service which provides you with
the option of choosing between simple yet powerful and customized
premade widgets to custom made solutions with the implementation of
powerful APIs.
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